How to Point Your Domain to Your Hosting Account

Choose one of two methods

Method one is changing nameservers at your registrar so we manage all DNS for the domain. This is the simplest option and lets you edit records inside cPanel.

Method two is keeping DNS where it is (for example at Cloudflare or your registrar) and pointing only the A record to the server IP. Choose this when you rely on an external DNS provider for a CDN, proxying or existing mail routing.

Method one — change nameservers

  • 1 Copy the two nameservers from your welcome email or the client area service details.
  • 2 Log into your domain registrar and open the DNS or nameserver settings for the domain.
  • 3 Replace all existing nameservers with the pair provided. Remove any leftover third entry.
  • 4 Save and wait. Registry updates are usually visible within 30 minutes.

If the domain is registered with HostBotics, nameservers are already set correctly and nothing needs changing.

Method two — point the A record

  • 1 Find your server's IP address in cPanel under General Information, or in the welcome email.
  • 2 In your DNS provider, edit the A record for @ (the root domain) and set it to that IP.
  • 3 Add or edit the A record (or CNAME) for www so it resolves to the same destination.
  • 4 Leave MX records untouched if your email stays with an external provider — otherwise set MX to your hosting mail hostname.

Verifying the change properly

Your browser and operating system cache DNS aggressively, so 'it still shows the old site' is usually a local cache issue rather than a propagation problem. Check with an independent lookup tool or from the command line instead of trusting the browser.

# Check the A record from a public resolver
dig +short yourdomain.com @1.1.1.1

# Check which nameservers the registry reports
dig +short NS yourdomain.com

# Windows equivalent
nslookup yourdomain.com 1.1.1.1

Avoiding downtime during a migration

Move the files and database first, test on the new server using the hosts-file trick, lower your DNS TTL to 300 seconds a day in advance, and only then switch. Keep the old hosting active for at least 72 hours so nothing is lost while resolvers catch up, and re-sync any email or orders received during the overlap.

Frequently asked questions

Why does my site work with www but not without it?

The root domain A record is missing or still points elsewhere. Add an A record for @ pointing to the server IP, or a redirect at the DNS level.

Will changing nameservers break my email?

It can. When we take over DNS, the new zone contains our MX records. If your mailboxes live elsewhere, recreate the original MX, SPF, DKIM and DMARC records in cPanel before you switch.

Need a hand applying this?

Our engineers can do it for you. Open a ticket and we will help.

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